Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of 11 July on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights, EGEA HILATURAS SL guarantees the protection and confidentiality of personal data of any kind that our clients provide us with, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The Data Protection Policy of EGEA HILATURAS SL is based on the principle of proactive accountability, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the corresponding supervisory authorities.

The data provided will be processed in accordance with the terms established in the GDPR. In this regard, EGEA HILATURAS SL has adopted the legally required levels of protection and has implemented all technical measures at its disposal to prevent loss, misuse, alteration, and unauthorized access by third parties, as described below. However, users should be aware that Internet security measures are not impregnable.

Data controller: Who are we?

Name: EGEA HILATURAS SL
CIF: B30093751
Address: Ctra. Madrid, 10, 30530 Cieza, Murcia Telephone: 968760314
Email: correo@egeahilaturas.com

Purpose of processing: What will we use your data for?

All data provided by our customers and/or visitors to the EGEA HILATURAS website or to its staff will be included in the personal data processing activities register, created and maintained under the responsibility of EGEA HILATURAS. This register is essential to provide the services requested by users or to resolve any questions or concerns raised by our visitors. Our policy is not to create profiles of users of our services.

Legitimacy of processing: Why do we need your data?

a) Contractual relationship: This is the relationship that applies when you purchase one of our products or contract one of our services.
b) Legitimate interest: To respond to queries and complaints you submit to us and to manage the collection of amounts owed.

c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your query or request for information.

Recipients: Who do we share your data with?

We do not share your personal data with anyone, except for those public or private entities to which we are required to provide your personal data in compliance with a law. For example, the Tax Law requires us to provide the Tax Agency with certain information on economic transactions exceeding a certain amount.

If, apart from the aforementioned circumstances, we need to share your personal information with other entities, we will request your prior permission through clear options that will allow you to make this decision.

Communication: Where could we send your data?

We will not transfer your personal data internationally for any of the purposes indicated.

Retention: How long will we retain your data?

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. When determining the appropriate retention period, we consider the risks involved in processing it, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.

In this regard, EGEA HILATURAS will retain your personal data once its relationship with you has ended, duly blocked, for the duration of the statute of limitations for any actions that may arise from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to EGEA HILATURAS and will not be processed except to make it available to public authorities, judges, and courts, to address potential liabilities arising from the processing, as well as to exercise and defend claims before the Spanish Data Protection Agency.

Security: How will we protect your data?

We make every reasonable effort to maintain the confidentiality of the personal information processed on our systems. We maintain strict security measures to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be held responsible for your use of the data (including username and password) that you use on our website. Our staff follows strict privacy standards, and if we hire third parties to provide support services, we require them to adhere to the same standards and allow us to audit them to verify compliance.

Your rights: What rights can you exercise as an interested party?

We inform you that you may exercise the following rights:

a) Right to access your personal data, to know which are being processed and the processing operations carried out with them;

b) Right to rectification of any inaccurate personal data;

c) Right to erasure of your personal data, when this is possible (for example, by legal imperative);

d) Right to limit the processing of your personal data when the accuracy, legality or the need for processing the data is doubtful, in which case we may retain them for the exercise or defense of claims.

e) Right to object to the processing of your personal data, when the legal basis that enables us to do so for the processing of the indicated data is our legitimate interest. EGEA HILATURAS will stop processing your data unless there is a legitimate interest or it is necessary for the defense of claims.

f) Right to the portability of your data, when the legal basis that enables us to process it whether there is a contractual relationship or your consent.

g) Right to revoke the consent granted to EGEA HILATURAS.

To exercise your rights, you can do so free of charge and at any time by contacting us at Ctra. Madrid, 10, 30530 Cieza, Murcia, and attaching a copy of your ID.

Protection of rights: Where can you file a complaint?

If you believe your rights have been violated by our organization, you may file a complaint with the Spanish Data Protection Agency through one of the following means:

– Electronic headquarters: https://www.aepd.es
– Postal address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid. – Telephone: 901.100.099 and 912.663.517

Filing a complaint with the Spanish Data Protection Agency is free of charge, and the assistance of a lawyer or attorney is not required.

Updates: What changes might there be to this Privacy Policy?

EGEA HILATURAS reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with it.

In order to ensure compliance with personal data protection regulations, EGEA HILATURAS has received consulting and advisory services from ClickDatos.